Privacy Policy

At Grakeo, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy describes how we collect, use, and share information about our customers and visitors to our website. By using our website or our services, you agree to the terms of this policy.

Information We Collect

When you use our website or services, we may collect information that can be used to identify you, such as your name, email address, phone number, shipping address, and payment information. We also collect information about your interactions with our website and services, including your browsing and purchase history.

We collect this information in several ways, such as when you create an account, place an order, contact customer support, or interact with our website through cookies or other technologies.

How We Use Your Information

We use the information we collect to provide, operate, and improve our website and services. We may use your information to process and fulfill your orders, communicate with you about your orders or account, and provide customer support.

We may also use your information for marketing purposes, such as sending you promotional emails or advertising our products to you on third-party websites or social media platforms. You may opt-out of receiving marketing emails from us by clicking the “unsubscribe” link in the email.

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, or analytics. These service providers are contractually obligated to use your information only for the purposes for which we disclose it to them and to maintain the confidentiality and security of your information.

We may also share your information to comply with legal obligations, such as a court order or subpoena, or to protect our rights or the rights of others.

Security of Your Information

We take the security of your personal information seriously and use reasonable measures to protect it from unauthorized access, use, or disclosure. We use industry-standard security technologies and procedures to safeguard your information, and we regularly review and update our security practices.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

Cookies and Other Technologies

We use cookies and other technologies to collect information about your browsing behavior on our website. Cookies are small data files that are stored on your device when you visit a website. They allow us to recognize your device and remember your preferences and interactions with our website.

We also use other technologies, such as web beacons, to collect information about your browsing behavior on our website. Web beacons are small graphic images that are used to track website usage.

We use cookies and other technologies to personalize your experience, analyze website usage, and improve our website and services. You can set your browser to reject cookies or to notify you when a cookie is being sent, but some website features may not function properly without cookies.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these websites or services. We encourage you to read the privacy policies of these websites and services before providing any personal information.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on our website or by email. Your continued use of our website and services after the effective date of the updated policy constitutes your acceptance of the changes.

Contact Us

If you have any questions or concerns about our privacy policy, please contact us at [email protected]. We are committed to protecting your privacy and will do our best to address any issues promptly.

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